Refund Policy

ListingClimb offers a 7-day, no-questions-asked refund on every credit pack. Email us within 7 days of purchase:

• No scans used yet — a full refund of the pack.
• Some scans used — a refund of the unused scans, pro-rata at that pack's per-scan rate (see Partial Refunds below).

Send an email to support@listingclimb.com from the email address registered with your ListingClimb account. Include:

• Your registered email
• The Razorpay payment ID (sent in your purchase confirmation email)
• Reason for refund (optional, but helps us improve)

Refunds are initiated within 2 business days of your request and credited back to the original payment method within 5–10 business days, depending on your bank or card issuer. Razorpay handles the actual settlement; we do not retain any portion of refunded funds.

• Single Scan (₹149)
• One Listing 3-Scan Pack (₹399)
• 5-Scan Pack (₹499)
• Power Seller 20-Scan Pack (₹1,499)

A scan that fails — Amazon blocks a fetch, or the listing can't be read — never uses a credit. The credit is returned to your account automatically, so no refund request is needed.

If you've used some scans from a multi-scan pack before requesting a refund, we will refund the unused portion on a pro-rata basis at the per-scan rate of that pack. The free first scan is not refundable as no payment was made.

Refund requests received more than 7 days after purchase are considered on a case-by-case basis. Credits never expire and remain usable in your account indefinitely.

For any refund-related question, email support@listingclimb.com. We respond within 24 hours on business days.